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We offer a free 15-day returns service—just follow these steps to get your refund as quickly as possible:

1. Log in to your account, or if you checked out as a guest, click Returns & Refunds and enter your order number and email address.
2. Request your return by finding the order and clicking Return Item(s), then select each item you wish to return and choose a reason from the dropdown.
3. After we review and approve your return request, you’ll see a prepaid shipping label (PDF + QR code) in your Orders & Returns area. You can either print the PDF and affix it to your package, or show the QR code on your phone when you drop off the package so staff can scan it and print the label for you.
4. Take your labeled package to the nearest Vestir partner location or courier drop-off point. Postage is prepaid, so there’s no cost to you.
5. Ask the drop-off staff to scan your label or QR code, then monitor the return’s progress on your Orders & Returns page.
6. Once we receive and inspect your items, we’ll process your refund within five business days and send you an email confirmation the moment it posts.

See our full Returns & Refunds page for full details.

We process orders very quickly—if you need to cancel or tweak your order, email support@vestir.cowithin two hours of purchase with your order number and requested change. If it hasn’t entered our packing line, we’ll honour your update and confirm by email.

You can contact us through our contact page! We will be happy to assist you.

Partnerships

Interested in collaborating with Vestir? Please find the link below to our partnership contact form.

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Press

For press-related inquiries, including requests for information for editorial purposes, please complete our press contact form.

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