Returns & Refunds
Everything you need to know about our final-sale policy, and how we take care of you if something isn't right.
Each Vestir piece is individually sourced, carefully inspected and described in detail before it is listed. Because most pieces are one of a kind, all sales are final.
We're unable to accept returns or exchanges for change of mind, fit, sizing or personal preference.
We want you to purchase with complete confidence. If you'd like additional photos, measurements or condition details on any piece, email us at contact@vestir.store and we'll be glad to help.
If your order arrives damaged, incorrect or materially different from its description, contact us within 48 hours of delivery at contact@vestir.store with your order number and clear photos of the issue.
Our team will review your request and send next steps. This policy does not affect any rights you may have under applicable consumer protection laws.
If a return is approved because an item arrived damaged, incorrect or materially different from its description, Vestir covers the cost of return shipping and provides instructions. Please don't return an item without prior authorization.
Once an approved return is received and inspected, your refund is issued to your original payment method within 3–5 business days. Please allow additional time for the funds to appear, depending on your financial institution.
- We reserve the right to refuse returns that do not meet the stated requirements.
- Refunds will not be issued for items returned without prior authorization.